Support agreements, tailored to fit your business
We know you can’t afford downtime. And those never-ending IT problems lead to endless frustration. Just like insurance policies, our support agreements will protect your business and make sure that, if and when those problems rear their heads, you’ve got what you need to resolve them rapidly and effectively.
We build our packages around your needs and your environment, making sure we provide the support you need at a price that works for you in the long term, so our support agreements meet your company’s particular needs along with your choices of technology and chosen level of service.
If problems do occur, we offer telephone and remote support, expert knowledge and on-site support (after hours).
Some of the services available:
- After hours in-depth support and maintenance
- Hardware upgrades
- SOE Development and roll out
- Remote support for your end users
- Proactive maintenance schedule
- Server and desktop patching cycles
This list is not exhaustive, please contact us to find out more.